Friday, April 27, 2012

Is the Social Concierge the Answer for Hotel Social Marketing? | ehotelier.com News Archives

Guests want local information, things to do. I wonder, though how many are listening to lodging providers for this info though, and if our help translates to good word of mouth or not.
Is the Social Concierge the Answer for Hotel Social Marketing? | ehotelier.com News Archives

Wednesday, April 18, 2012

Bed sizes explained

I can never remember which California vacation rental has a California King bed and which one has a (Eastern) King bed. I've also had trouble figuring out why some sheets fit well, and others don't, most notably Ikea sheets on non Ikea mattresses.

You see, I did inventory today at my beach rental, AND I need a new mattresses for the king beds at the beach, and in the desert. So I measured the mattress, and then had to look up what the measurements meant. Turns out it's a California King at the beach condo.

Mattress size (width × length)
Single/twin 39in × 75in
Twin extra long 39 in × 80 in
Double/full 54in × 75in
Queen 60in × 80in
King 76in × 80in
California King 72in × 84in
(source: http://en.wikipedia.org/wiki/Bed_size)

A couple of things I learned:
-two twins do not make a king (wider & shorter)
-two twin xl do not make a king (wider, but same length)
-Ikea sheets are made for Ikea mattresses not US (the sizes are completely different)
-no wonder sheets don't always fit right

Maybe I'll figure out the depth of mattresses and sheets that fit them next?

I know this is an odd thing to fixate upon, but these things matter when you deal with people and their sleep needs on a regular basis!

Wednesday, February 8, 2012

The Lost Art and Science of Front Desk Yielding | ehotelier.com News Archives

Any article that mentions yield management in the lodging industry usually gets my attention. It's something I've had a gut for long before Escapia and others started talking about it at VRMA meetings, and something that I wish I could afford a computer model to do for me. That said, it always surprises me when vacation rental managers and owners don't know what their lowest available rate for their place is at different times. Not the published rate, but the lowest they are willing an able to take based on their variable costs/guest stay and booking, as well as their tolerance for risk (damage, etc). Here's a great article on how it applies to hotels, and something vacation rental owners and managers (and software/property management system providers) really need to think about as guests become more and more last minute and mobile oriented.